Gift Cards

The Perfect Gift, Their Way

Treat someone special to the luxury of choice with The Crossing Gift Card. Whether it’s discovering boutique fashion, enjoying a long lunch, or indulging in a beauty treatment, this is more than a gift—it’s an invitation to explore, unwind, and enjoy everything The Crossing has to offer. Beautifully presented in a sleek black envelope, it’s the perfect gesture for any occasion.

How It Works

  • Purchase a gift card at the Customer Service Desk on Level One.
  • Load any amount between $20 and $999.
  • Use it at participating stores, cafes, beauty and wellness providers across The Crossing. Click here to view The Crossing retailers.
  • The balance remains on the card if not used in one transaction.
  • Gift cards are valid for 12 months from the date of purchase.
  • Read our full gift card terms and conditions here.

Prefer to Shop Online?

You can now purchase The Crossing Gift Card online, and we’ll courier it straight to you or your recipient. It arrives ready to gift, beautifully packaged and ready to use across our wide range of participating stores. Buy online now.

Check Your Balance

Wondering how much is left on your gift card? Check your balance here or visit the Customer Service Desk for assistance.

Frequently Asked Questions

  • Where can I purchase a gift card?
    You can buy a The Crossing Gift Card at the Customer Service Desk on Level One, near the car park entrance, or order online here.
  • How much can I load onto a gift card?
    Gift cards can be loaded with any amount between $20 and $999.
  • Where can I use my gift card?
    The Crossing Gift Cards can be redeemed at The Crossing fashion retailers, cafes, beauty and wellness providers, and even FreshChoice City Market. Click here to view The Crossing retailers. Excluded retailers: IHF Health Club and Strong Pilates.
  • How long is the gift card valid for?
    The gift card is valid for 12 months from the date of purchase.
  • Can I use my gift card for multiple purchases?
    Yes! If the full balance isn’t used in one transaction, the remaining amount stays on the card for future purchases.
  • How can I check my gift card balance?
    You can check your balance here or visit the Customer Service Desk at The Crossing.
  • What happens if I lose my gift card?
    Unfortunately, lost or stolen gift cards cannot be replaced. Please treat your card like cash.
  • Can I get a refund for my gift card?
    Gift cards are non-refundable and cannot be exchanged for cash.
  • Are there any fees?
    No, there are no additional fees for purchasing or using a gift card.
  • Can I use my gift card for online shopping?
    Currently, The Crossing Gift Card is for in-store purchases only.