Looking after our customers is our number one priority, just look for the friendly people at the Customer Services desk in the lift lobby on the first floor.


Customer Services

  • Store and local area directions
  • Purchase The Crossing Gift Cards
  • FREE wheelchair hire
  • Lost and found property
  • Taxi reservations
  • Defibrillator and trained first aid staff

Feel free to contact Customer Services on 027 506 8149 or via email by emailing


Parents Room

Now Open!

We recognise the need to recoup whilst on an urban adventure with your little ones and have an amazing Parent Room available, you’ll find it on the 1st floor along from the main toilets.

There are change facilities, a microwave and kettle, comfy couches, feeding rooms, a play area and a child’s toilet.


Grooming Services

Espresso Carwash

Located in the ground floor of the car parking building 71 Lichfield Street.


  • Monday – Wednesday: 8am-5.30pm
  • Thursday: 8am-5pm
  • Friday: 8am-5.30pm
  • Saturday and Sunday: 9am-5pm


Yoogo Share

Yoogo Share is an electric car sharing business, launched in Christchurch in February 2018. The first service of it’s kind in New Zealand, Yoogo Share means you can book & drive a pure electric car without buying one.

Offering 100 cars in 8 Christchurch locations, including 14 cars at The Crossing, Yoogo Share’s a solid option for businesses or individuals who have made a commitment to reducing their carbon footprint.  Yoogo Share’s fleet of BMW i3s and Hyundai IONIQs are helping to drive a cleaner NZ. The electric cars are available for hire by the minute, hour, day, overnight or weekend.

These vehicles can be located on Level 4 of The Crossing car park. Join Yoogo Share to drive electric – It’s free to join and there are no membership fees: 


The Crossing Preschool – Coming Soon

The first purpose-built preschool in the CBD since the Christchurch earthquakes is due to open its doors in September 2019.
This will be located on the top floor of The Crossing’s car park building, where it will cater for up to 100 children between three months and five years of age.

The Preschool is currently taking pre-registrations through their website: