SEND A GIFT CARD
WHEN YOU CAN'T BE THERE, LET THE GIFT ARRIVE IN YOUR PLACE
The Crossing Gift Card in the heart of Christchurch gives your recipient the freedom to craft their own perfect afternoon—whether that’s discovering New Zealand designers and labels with their only South Island store at The Crossing, enjoying a leisurely lunch, or finally indulging in that long-awaited spa treatment. From fashion and beauty to cafés and FreshChoice City Market, it’s an invitation to experience Christchurch’s curated shopping and lifestyle scene at their own pace.
Send it instantly via email or SMS, or have a beautifully presented physical card delivered straight to their door.
INSTANT DIGITAL DELIVERY
Send an eGift via email or SMS—ideal for last-minute gifting or scheduled surprises.
They’ll receive their gift digitally, then simply visit the Customer Service Desk on Level One, The Crossing, Christchurch with their eGift and valid NZ ID to collect their physical card. Fast, easy, and ready for shopping.
PHYSICAL CARD BY COURIER
Order through our trusted partner, Give a Gift Card, and a physical card will arrive at their door in a signature-required parcel. Beautifully presented in a sleek black envelope, it’s ready to use the moment they visit The Crossing in the heart of Christchurch. No extra steps—just the gift.
How It Works
Instant Digital Delivery (eGift)
- Visit our eGift portal and create an account (you’ll receive an activation email—click the link to complete registration).
- Choose a design and load your amount (from $20 to $999).
- Add the recipient’s name, your name, and a short message if you’d like.
- Select email or SMS delivery—send now, or schedule for a future date (birthday morning, Christmas Day, whenever you choose).
- They receive their eGift digitally, complete with a QR code.
- When they’re ready to visit The Crossing, they bring their eGift (on their phone or printed) and valid NZ ID to our Customer Service Desk on Level One.
- We transfer the funds to a physical card, and they’re free to shop.
The exchange at Customer Service is quick—it just keeps everything secure and ensures the gift reaches the right person.
Physical Card by Courier (Give a Gift Card)
- Visit Give a Gift Card and select The Crossing.
- Choose your amount (from $20 to $999).
- Add the recipient’s name, your name, and an optional personalised message (up to 100 characters).
- Pay via POLi bank transfer or credit/debit card.
- The physical card is dispatched by signature-required courier to the recipient’s address.
- They sign for the parcel, and it’s ready to use at The Crossing.
Where They Can Shop
Your recipient can use their gift card across most of The Crossing—fashion boutiques showcasing local and international designers, cafés and eateries, wellness and beauty providers, plus FreshChoice City Market. Whether they make one considered purchase or spread their balance across multiple visits, the choice is entirely theirs. View participating retailers.
Two retailers don’t accept gift cards: IHF Health Club and Strong Pilates.
What They'll Experience
Your recipient gets more than a shopping trip—they get an afternoon without constraints. Maybe they’ve had their eye on something specific, or maybe they’ll discover it while wandering. The Crossing brings together heritage architecture and contemporary design across interconnected laneways, creating the kind of precinct where you can genuinely lose track of time. A coffee stop here, a boutique there, perhaps a treatment or a proper sit-down lunch. It’s designed for exactly this: unhurried discovery, at whatever pace feels right.
Validity & Conditions
Gift cards are valid for 36 months from purchase. If they don’t spend the full amount, the remaining balance carries over until the expiry date. After that, any unused amount is forfeited. Cards can’t be reloaded, refunded, or exchanged for cash. If it’s lost or stolen, we’re unable to replace it—so do encourage your recipient to treat it with the same care they’d give their favourite jacket.
FAQs
Is the eGift a digital card they can use straight away?
No. The eGift holds the funds digitally, but it needs to be exchanged for a physical card at our Customer Service Desk before it can be used in stores. The swap is quick—it just keeps everything secure. Plan your visit.
If you order through Give a Gift Card, you’ll receive a physical card by courier—ready to use immediately, no exchange required.
What does the recipient need to bring to collect an eGift card?
Their eGift (displayed on their phone or printed) plus valid NZ ID that matches the recipient name on the eGift.
Can someone else collect the card on their behalf?
Yes, but that person will need to show ID matching the recipient’s name. If that’s tricky, get in touch at hello@thecrossing.co.nz and we’ll sort something out.
Can I schedule delivery for a specific day?
Yes, if you’re sending an eGift—you can send it immediately or schedule it for a future date. Birthday morning, Christmas Day, the anniversary you always nearly forget.
Physical cards ordered through Give a Gift Card are sent by courier, so allow a few business days for delivery within New Zealand.
They haven't received their gift. What now?
For eGifts: Log in to your eGift account and check the Transactions tab to confirm the email or mobile number is correct. Ask them to check their junk folder. Still missing? Contact hello@thecrossing.co.nz.
For physical cards through Give a Gift Card: Contact their team at giveagiftcardnz@tranxactor.com.
I entered the wrong email, phone number, or delivery address.
For eGifts: Get in touch at hello@thecrossing.co.nz and we can update and resend it. For Give a Gift Card orders: Contact giveagiftcardnz@tranxactor.com.
What if they lose the gift card?
For eGifts (before exchange): Check your own inbox for the confirmation email, or contact hello@thecrossing.co.nz with your order number. We can resend it.
For physical cards: Lost or stolen cards can’t be replaced, unfortunately. Your recipient should keep it safe—treat it like they would their credit card.
Can I personalise the card?
Yes. When ordering an eGift or through Give a Gift Card, you can add the recipient’s name, your name, and a short message (up to 100 characters for Give a Gift Card orders).
Where can the gift card be used?
Most stores, cafés, beauty and wellness providers throughout The Crossing accept gift cards, including FreshChoice City Market. Two exceptions: IHF Health Club and Strong Pilates.
Can it be used for online shopping?
No. The Crossing Gift Card works for in-store purchases only—which means your recipient gets to experience the precinct in person.
Can they use it more than once?
Absolutely. If there’s money left after their first visit, the balance carries over for their next trip to The Crossing.