Customer Service Opening Hours

Open Hours

Monday 9:00 am – 6:00 pm
Tuesday 9:00 am – 6:00 pm
Wednesday 9:00 am – 6:00 pm
Thursday 9:00 am – 6:00 pm
Friday 9:00 am – 6:00 pm
Saturday 10:00 am – 5:00 pm
Sunday 10:00 am – 5:00 pm

Holiday Hours

Christmas Day (Wed 25 Dec 2024 ) Closed
Boxing Day (Thurs 26 Dec 2024) 10:00 am – 5:00 pm
New Years Day (Weds 1 Jan 2025) 10:00 am – 5:00 am
Day After New Year's Day (Thurs 2 Jan 2025) 10:00 am – 5:00 pm
Friday 3 Jan - 12 Jan 2025 10:00 am – 5:00 am
Waitangi Day (Thurs 6 Feb 2025) 10:00 am – 5:00 pm
Good Friday (Fri 18 Apr 2025) Closed
Easter Sunday (Sun 20 Apr 2025) Closed
Easter Monday (Mon 21 Apr 2025) 10:00 am – 5:00 pm
ANZAC Day (Fri 25 Apr 2025) 10:00 am – 5:00 pm
Kings Birthday (Mon 2 Jun 2025) 10:00 am – 5:00 pm
Matariki (Fri 20 Jun 2025) 10:00 am – 5:00 pm
Labour Day (Mon 27 Oct 2025) 10:00 am – 5:00 pm

Please note – some stores operate different hours to those listed above. Please check with individual stores for up to date opening hours.

Car Park

The City Starts Here – your choice of car park for central city convenience.

71 Lichfield St, Christchurch (opposite bus interchange)

Entry is between 4:30am – Midnight, 7 days a week.

Exit at any time 24 hours a day, 7 days. Keep your parking ticket with you so you can pay at any of our ticket kiosks in the first-floor lobby before you return to your car.

Standard rates

Flat rate for first two hours, for any stay between 0 and 120 minutes a flat rate of $4.00 applies*

After the first 2 hours it’s $2 per half hour or part thereof, up to a maximum of $17 per day, per entry.*

Evening rates

Maximum charge is $6 if you enter after 4.30pm any day of the week (including weekends & public holidays) and exit before 6am the following day.*

Weekend and Public Holiday rates

Maximum charge is $8 for up to 4 hours on weekends and public holidays*

Pay machines

There are two ways to pay –the pay machines and pay wave at the carpark exit. Pay machines are located in the Level 1 and Level 2 lobbies. If you use the pay machines, at the carpark exit the system registers that you’ve paid and the exit barrier arm will automatically lift. Drive out without putting your ticket in the exit column.

After hours access

To retrieve your car out of hours, take your parking ticket with you and type the pin number on your parking ticket into the pin pad next to the entry ramp on Lichfield Street alternatively, use the pin pad next to the after-hours door in Addison Lane (service lane off Lichfield Street and adjacent to Freshchoice CityMarket).

*Note:

An electronic Transaction Fee of 30 cents applies if you pay using your credit card or your debit card.